People
now have started to understand the significance of Amazon reviews. As an Amazon
seller, it is an excellent business tactic to attempt and get as many
optimistic reviews as you can because the reviews can directly influence your
sales along with your rankings on Amazon.
This
is the reason why sellers are doing everything possible in order to get as many
positive reviews they can. But the truth to be told, most of the Amazon sellers
has no idea how to get the best out of it.
Knowing
that Amazon reviews are the key to success, the sellers must understand to get
the Amazon reviews the right way or face account closure or suspension. As
Amazon values the reviews from the customers, it does half of the work for you.
But there are certain ways to get Amazon reviews faster and legally.
Two Types of Amazon Reviews
Before
you go all out asking the customers for Amazon reviews, you must understand
that there are two types of Reviews collected by Amazon. You have to understand
which type of review matters the most to your sales.
1. Product Review:
Product
reviews are most important types of Amazon reviews which is basically a
star-rated review system. Product reviews are significantly featured on the
product page. Things you must know about product reviews;
- Product reviews are not attached to any particular seller but to the product listing page
- Any user with an Amazon account can leave a review, whether or not they bought the product
- Items with 4-star or higher reviews are prone to appear higher in the Amazon shopping searches
- More than half of the customers rely on product reviews for purchasing a particular item
2. Seller Ratings:
Seller
ratings on Amazon are quite different from product reviews. For starters, the
ratings/reviews are attached to the seller’s account and not to any particular
product. The seller ratings are intended to provide the seller’s performance
history. Seller ratings are considered important as they directly influence the
buying decisions of the customers when the sellers contend on the same product.
In other words, seller ratings are detailed information about the seller’s
performance.
If
you want to get Amazon review for seller ratings, your buyers are required to
fill out a feedback form. The buyers can access the seller’s feedback form from
their order page. Unlike seller ratings, the product reviews are not connected
to the Amazon sale.
This
article introduces certain approaches that can help you avail more Amazon
reviews legally. You can use these approaches to launch your products on Amazon
and get legal non-incentivized reviews. It requires nothing but a bit of
business psychology and a little patience as we are talking about getting
reviews the legal way.
Create
an Email List:
This
one probably requires a long-term commitment but guarantees positive results.
Nothing is easier when you first start out and collecting enough email
addresses of your customers is not an easy task. But once you have collected
enough addresses from the first product you sold, it will pave the way for the
next products you sell. Therefore, you can send the emails to everyone on your
customers’ list.
However,
it will require a lot of background operations. That is, you have to convince
the customers to avail your services in exchange for concessions/discounts; you
have to create ads for your products to generate traffic for your independent
website or landing page.
If
you want this method to be truly effective, you will require investing in a
hearty independent website or a landing page. Using a landing page or an
independent website, you can attract the customers via social media networks
like Facebook, Instagram, etc as you can host promotional campaigns to collect
the email addresses of the users.
Use
Tools to Collect Reviewers:
You
can directly contact the reviewers if you want positive Amazon reviews.
Creating email lists can prove to be a tedious job and may also cost a lot of
your money and time.
But
there are certain tools that can help you gain positive reviews for the
products you sell in a safe and effective manner. It is effective in a way that
the customer group you are targeting is precise so, it becomes easier to get
the email addresses of your target group. So you have to first find ways to get
the email addresses of your targeted customers. This involves finding the
products pages where the customers once purchased items and left reviews, and
then accumulating their emails for sending emails regarding your products and
services.
For
instance, your target customers might be fashion-loving people. So you can
visit certain Amazon stores selling fashion apparels and accessories and other
similar items to find email addresses.
It
is not easy as it sounds and doing it manually can take a whole lot of your
time. Thankfully, there are great deals of tools like AMZDiscover that can help
you do this task and it is absolutely legal.
Targeting a specific customer group is essential for accumulating positive Amazon reviews and using a tool can make it very easy for you to target the specific group of users and avail their email addresses. This approach is more efficient and less risky than going solo.
Understand
and Memorize the Official Rules of Amazon:
The
best thing you can do as a seller is to get yourself familiar with the Amazon
review rules in a way that you can parrot it out even when you are in the
middle of your REM sleep.
You have to eliminate the grey areas by understanding what’s legitimate and what isn’t so that your mind is always clear of the worry whether you are doing things the right way or not. Once you understand the rules, you will be able to explore the other opportunities that you can exploit to your benefit.
You have to eliminate the grey areas by understanding what’s legitimate and what isn’t so that your mind is always clear of the worry whether you are doing things the right way or not. Once you understand the rules, you will be able to explore the other opportunities that you can exploit to your benefit.
To
see what the official Amazon rules are, you are required to log into your
Amazon Seller Central Account. Now, if you haven’t yet started selling on
Amazon or haven’t signed up to sell, but are curious about what the official
rules state, here are some of the official rules.
1.
You are not allowed to offer free items/products to your customers in return
for reviews unless you are an Amazon Vine Program member. It is an illegal
approach and Amazon can dismiss or cancel your Amazon Seller Account and you
may never be able to sell on the world’s biggest marketplace again.
2. Never try to write your own reviews. It is against the company’s guidelines and utterly pathetic as well
3. Do not offer/bribe products or money to the customers in order to get reviews. There are chances that even after you offered free products, you accumulated zero or ‘less than you expected’ reviews. By the way, you are selling on Amazon to make money, and not to give away freely
4. You are forbidden from giving out discounts and promotions in exchange for reviews. You can give out coupons but not when the customers are about to write a review
5. Amazon cannot check who are your relatives and who are your friends, but Amazon doesn’t authorize its seller to allow their friends and family to pen down a review. It is against the company policy
6. Voting on the support of reviews is prohibited as it sounds like ‘partiality’ to Amazon
7. As a seller, you are prohibited from leaving any negative comments on your competitor’s services and products. It is unethical
8. You are not allowed to swap a good review for a good review. Amazon is not a blog network
9. Reviews, before the sales happen, are known as the unverified reviews. Don’t think of getting one
The above listed are few of the many things you can’t do on Amazon as a seller for accumulating reviews.
2. Never try to write your own reviews. It is against the company’s guidelines and utterly pathetic as well
3. Do not offer/bribe products or money to the customers in order to get reviews. There are chances that even after you offered free products, you accumulated zero or ‘less than you expected’ reviews. By the way, you are selling on Amazon to make money, and not to give away freely
4. You are forbidden from giving out discounts and promotions in exchange for reviews. You can give out coupons but not when the customers are about to write a review
5. Amazon cannot check who are your relatives and who are your friends, but Amazon doesn’t authorize its seller to allow their friends and family to pen down a review. It is against the company policy
6. Voting on the support of reviews is prohibited as it sounds like ‘partiality’ to Amazon
7. As a seller, you are prohibited from leaving any negative comments on your competitor’s services and products. It is unethical
8. You are not allowed to swap a good review for a good review. Amazon is not a blog network
9. Reviews, before the sales happen, are known as the unverified reviews. Don’t think of getting one
The above listed are few of the many things you can’t do on Amazon as a seller for accumulating reviews.
Make
the Use of all kinds of Forums:
There
is a hoard of people who love to gather on numerous online forums related to
their specific interests. There are many user-created areas specific topics and
interest of conversation. The typical example of this is Reddit. You can post
messages related to your services and products to attract the potential
customer base. However, there are certain things you need to consider before
you jump right into it. First, the goal is to really get involved in the forums
for weeks and maybe months before posting any content related to your Amazon
reviews. For instance, if the products you sell are fitness equipment, then
during the first phase of the forum (product development phase), you could
discuss how the products you sell are manufactured and what are its unique
features that separate your products from other products of the same niche.
More
importantly, you could take this opportunity to mingle with the users, ask them
for their advice and help. By doing this, you can build a good relationship
with your target user groups. Once the users get familiar with you and your
products, it will be easier for you to send your products to the users, once it
is released and ask them for hearty review.
However, this approach also faces the same issue, that is; the result is uncertain. You will never know when it will triumph.
However, this approach also faces the same issue, that is; the result is uncertain. You will never know when it will triumph.
You
can use Amazon’s Automated Order Feedback System:
Amazon
values feedbacks and hence, makes it easier for the sellers to get Amazon
reviews from the orders that came. In fact, Amazon provides its sellers with
the provision of setting up their Amazon Seller Account to routinely send
feedback request emails to the shoppers following order delivery.
Moreover,
you are allowed to customize the feedback requests in the Feedback Manager from
your Seller Central dashboard. However, you are required to keep in mind the
general set of rules and policies we discussed above because Amazon likes to
stick to its rules and will not tolerate any disobedience even if you are its
prime seller. So while sending the feedback requests, you are required to watch
your language. That is, do not write something like these;
- If you loved this product, make sure to write us a good review
- Thank you for buying this product from us. If you are thrilled with your new product, leave us a 5-star review
- Give us a 5-star and we will send you a coupon
- And more…
If
you try to get your Amazon reviews using these feedback messages, you will soon
find yourself in the hot waters. So instead of these lame feedback messages,
you can actually try to ask for an encouraging feedback just like these;
- Share your experience with Amazon
- We value your insight
- We respect your opinion
Make
the Most Out of Customer Services:
With
the help of Amazon API, you are legible to access third-party tools for sending
automatic emails. This was you get the opportunity to capitalize on every
product you sold and convince the shoppers to leave a positive review. However,
most of the sellers are not aware of this process, but it is not as
intimidating as it seems to be. In general, the automatic emails are split into
three phases.
1.
The first email is sent to the shopper following the product has left the
storage facility and is up for delivery – Reminder Email
2. The second email is sent to the shopper following the product has been delivered to him/her – delivery email
3. The third email is sent to the shopper seeking the shopper’s regards after the product is received. It is the third email where you can ask the customers for a feedback
2. The second email is sent to the shopper following the product has been delivered to him/her – delivery email
3. The third email is sent to the shopper seeking the shopper’s regards after the product is received. It is the third email where you can ask the customers for a feedback
Conclusion
That’s
it; these are some of the many methods to get bulk reviews for your Amazon FBA
products legally in 2018. All these methods are proven to offer positive
results but most of them generally take more time than you ever imagine. But
legality is what it is required if you want to do business with Amazon.
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